Store + Return Policies
Returns
Our return policy is 14 Days. Unfortunately we can’t offer you an exchange after this period. To be eligible for a return, your item must be unused and in the same condition that you received it, tags attached and unworn. It must also be in the original packaging. If you need to return it, send us an email at abelacustomerservice@gmail.com PRIOR to returning the item and send your item to:
Abela Story + Co
ATTN: Returns Store Front
2504 Merchant Ave
Odessa Florida 33556
** in person shoppers you may process returns at the store front itself (12311 SR54 Odessa FL 33556)
To complete your return, we require a receipt or proof of purchase.
WE DO NOT TAKE RETURNS OR EXCHANGES FROM THE ONLINE FACEBOOK AND APP SIDE OF ABELA THIS IS TO BE TREATED AS A SEP ENTITY AND VICE VERSA
THINK OF IT AS TWO SEP ENTITIES ONE FAB NAME
Refunds
Refunds are accepted within 7 days of delivery. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Shipping
Our products are shipped within 2 Days using the following carriers: USPS
We do not ship on weekends, and please allow an extra day if there is a Holiday