Contact Us & Return InformationRegular price $0.00
For Returns Copy the following link:
Emails regarding ORDER ISSUE, please email Orders@abelastory.com
Emails regarding customer service, please email Customerservice@abelastory.com
**WE DO NOT CANCEL ORDERS ALREADY PLACED YOU WILL HAVE TO FOLLOW THE RETURN POLICY.
We know this is long and covers a lot of information. We want to be as transparent as possible to avoid any confusion with returns/exchanges.
We accept returns for store credit and refunds. Items must be returned to us within 2 weeks from date of receipt of package. We process returns in the order they are received. It can take up to a week for your return to be processed.
To start a return or exchange visit our returns center here.
We strive to ship within 72 business hours. Please keep in mind we are closed over the weekend and holidays to allow our ASC Crew time to rest and be with their families. We use USPS,UPS and Fedex to ship orders.
Orders which are Pre-order will have a different shipping timeline (please check description of the item on the website to see time frame).
We're so sorry your item didn't work for you. BUT it's so easy to return now! Click the link above for our return center. Returns are processed in the order they are received. Once the package is received, It can take 5-7 business day to see your return as completed.
1. Please include your packing slip with your return.
2. Items must be returned with in 14 days from receipt of package. After that your item is no longer eligible for return. MUST have tags attached to the garment.
3. Final sale, Items 35% or higher discount, Preorder items and NuSkin, make up or other skincare products are not returnable. Items marked as FINAL SALE ON THE PACKING SLIP will not be accepted for return.
4. The following items are returnable for store credit only: Preorder Denim, bodysuits, swimwear, leggings, accessories.
5. Items must be in perfect condition to be accepted for return. MUST have tag on the clothing. No deodorant, makeup, perfume, cigarette smell, dog hair or stains of any kind will be accepted.
6. Exchanges are available - SELECT THAT ON THE RETURN FORM. If you are not able to make the exchange email us at firstname.lastname@example.org
Please compete the return form through the link above